Self-help guide – Raising concerns about the NHS

Brief: PDF information pack for members of the public (who live in Hammersmith & Fulham) to use if they want to make a complaint about the NHS.
The project involved two parts: writing of content using the charity’s tone of voice & design of document using the style guide and previous examples of work.

Objective: The overall aim of this PDF document is to encourage people to contact us for advocacy, meanwhile engage in self-help by using the pack so the reader can progress their complaint themselves alongside The Advocacy Project’s input.

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